Student Policies

Fayetteville School of Music, LLC

Student Policies

Registration 

Discounts

Payment Agreement

Attendance and discipline

Disruptive behavior

Inclement Weather

Recitals

Payment of fees assumes acceptance of FaySOM Student Policies regarding payment, attendance and discipline

Registration 

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1) Registration is on a first come, first served basis. Both in person and online registration are available. To ensure a convenient lesson time, it is advisable that students register at least a week prior to the start of each semester (Fall, Spring, Summer).

2) Spring schedules will stay the same as the Fall, if tuition of continuing students is received at least one week prior to the start of the Spring semester.

3) Lesson times will be scheduled before the beginning of each semester.

4) Students must register for full terms (or full remaining terms, if registering after January 19th/2021).

5) We encourage students to use our online registration form on our website www.faysom.com. Please contact the Director of FaySOM, Dr. Carlos Castilla, if you need to register in person.

6) Monthly payment options are available. Monthly payments should be done on the first day or 15th of the month depending on your particular payment arrangement.

7) Please, keep in mind that should you want to register in person, you would need to provide a check payable to Fayetteville School of Music, LLC. There is a $30 fee for each returned check.

8) Prior semester account balances must be paid in full before registering for a new semester.

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 Discounts: available discounts are as follows

  • 3% off – full payment of 18 weeks (Fall or Spring)*
  • 5% Military discount (Must present military I.D and pay in full)*

Note:  Only one discount can be used at a time.

* Discounts apply only for Fall and Spring, not for the Summer.

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Payment Agreement

Please, keep in mind that although monthly payments are available, your registration is effective for a full semester. If it becomes necessary to withdraw from instruction for any reason, the student must provide written notice of termination to the Director of the School. Refunds will only be issued during the first 7 days of enrollment. No refunds will be issued to any student who withdraws after the second week of lessons. This also applies to military families that have to undergo a permanent change of station (PCS) before the end of the semester.

Important:

If monthly payment arrangements were made, the student is still responsible for the remaining balance of the entire semester after withdrawing.

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Attendance and discipline

1) Attendance is expected for the full term. The student should notify the teacher if a lesson needs to be canceled due to illness. The instructor is not required to make up lessons cancelled by the students; however, we would do our best to reschedule up to one lesson cancelled or rescheduled due to illness. Please, contact your instructor promptly to discuss make-up options. Should an instructor miss a lesson, the instructor is required to make-up lessons in a mutually arranged time before the end of the semester.

2) Students should remain in the premises of FaySOM for the entire duration of the student’s lesson. If a parent plans to drop off and pick up the student at the school, please do so in a manner that the student is picked up exactly after finishing his/her lesson. At no time a student should remain unattended. Please, call our office in the case that you are anticipating being late to pick up your child.

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Disruptive behavior

Students must refrain from engaging in disruptive behavior while in the premises of FaySOM. Disruptive behavior includes:

  1. Discourteous treatment of other students, parents, or faculty 
  2. Use of foul language
  3. Running or being loud while lessons are taking place
  4. Coming unprepared to lessons (visible lack of practice, not bringing materials, etc…)
  5. Being unresponsive to the instructor’s directions
  6. FaySOM reserves the right to terminate any lesson agreement with students who exhibit disruptive behavior.
  7. For parents: In the case of children constantly struggling to focus or keeping a good behavior throughout the lesson, we would need the parent to be present during the whole lesson.
  8. Parents should not solicit our instructors to provide make-up lessons or any lesson whatsoever outside of the premises of FaySOM.
  9. The students will not be allowed to have any candy, chewing gum, etc…during lesson time.
  10. Excellent hygiene is expected from all students while attending lessons at FaySOM.
  11. The use of alcohol and tobacco products is prohibited within the premises of FaySOM.
  12. No guns (open carry or concealed carry) are allowed within the premises of FaySOM.
  13. Payment of fees assumes acceptance of FaySOM Student Policies regarding payment, attendance and discipline

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Inclement Weather

In the case of inclement weather, FaySOM will remain open while driving conditions are safe, and follow Cumberland County School closings and schedule of operations if conditions become dangerous. We would send an email with details about our hours of operations, in the event of class cancellation due to inclement weather. In addition, please follow our Facebook page for news on inclement weather closings.

Make up lessons due to inclement weather will be honored only in case of FaySOM closing. You must contact your instructor to schedule a makeup lesson that occurs due to inclement weather.

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Recitals

Students are encouraged to perform in at least one recital per semester, which would take place either at FaySOM facilities, at another concert space in Fayetteville, NC, or online.

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Payment of fees assumes acceptance of FaySOM Student Policies regarding payment, attendance and discipline