Frequently Asked Questions (FAQ)
Registration
- How do I start the registration process?
- When do I pay the registration fee?
- I’m already a student. How do I enroll for next semester?
Tuition and Fees
- Where can I find information about tuition costs?
- What is the duration and cost of each lesson?
- What is the semester financial commitment requirement?
- Are monthly payments available?
- When and how do I make my payment?
Lessons
- Are there any age requirements to take instrument or voice lessons?
- How do I book my weekly lesson time?
General Information
- How can I get information about the instructors?
- What are FaySOM’s operating hours?
- Where can I find the Student Policies?
- Is there a calendar for the current semester?
- How can I ask further questions?
1. How do I start the registration process?
To begin the registration process, please fill out the pre-registration form here.
2. When do I pay the registration fee?
The registration fee is paid later in the process, once we agree on a schedule that works for you. The registration fees are the following:
- Single student: $35.00
- Families with 2 students: $50.00
- Families with 3 students: $65.00
3. I’m already a student. How do I enroll for next semester?
If you plan to return as a student next semester, please secure your spot in our studios by completing the Returning Student Registration form linked below and paying your Returning Student Registration fee.
- Returning Form can be found here
- Returning Student Registration Fee: $20.00 per student; Families with more than 3 students enrolled ($60.00 total)
- Payment Options:
- PayPal
- Venmo: @faysom
- Zelle: faysomania@gmail.com
4. Where can I find information about tuition costs?
Information about tuition costs can be found here. You may also use the tuition calculator here to estimate your tuition costs.
5. What is the duration and cost of each lesson?
Each lesson is priced at $32 and has a duration of 30 minutes. Most students opt for one lesson per week, but there are also 1-hour lessons available ($64.00 each). Additionally, students have the flexibility to take more than one lesson per week if they prefer. For beginners, we recommend starting with 30-minute lessons once a week.
6. What is the semester financial commitment requirement?
We require a financial commitment for the entire semester, which is 18 weeks for the Spring or Fall semester, or as many weeks as remaining from the moment you enrolled.
7. Are monthly payments available?
Yes, but keep in mind that although monthly payments are available, your registration is effective for a full semester. If it becomes necessary to withdraw from instruction for any reason, the student must provide written notice of termination to the Director of the School. Refunds will only be issued during the first 7 days of enrollment. No refunds will be issued to any student who withdraws after the second week of lessons. This also applies to military families that have to undergo a permanent change of station (PCS) before the end of the semester.
Important: If monthly payment arrangements were made, the student is still responsible for the remaining balance of the entire semester after withdrawing.
8. When and how do I make my payment?
An invoice will be sent to you by email only once your enrollment and schedule are confirmed. Online payment can be made thereafter.
9. Are there any age requirements to take instrument or voice lessons?
Yes, you can find this information here.
10. How do I book my weekly lesson time?
Upon completing the pre-registration form, we’ll contact you by email or text a few weeks before the semester starts (or within 24 hours if you contact us later) to set up your weekly schedule. You’ll receive an email with our availability
and instructions to choose a time slot for your weekly lesson. Please note that the chosen time slot will remain the same throughout the entire semester.
11. How can I get information about the instructors?
You can find information about our wonderful instructors here.
12. What are FaySOM’s operating hours?
FaySOM operates Monday through Friday from 2:00 pm to 7:30 pm and Saturdays from 8:00 am to 3:00 pm.
13. Where can I find the Student Policies?
Check our Student Policies here.
14. Is there a calendar for the current semester?
Check our Calendar here.
15. How can I ask further questions?
If you have any other questions, you can contact Dr. Carlos Castilla by email at faysomania@gmail.com or by text at 910-315-0014.