{"id":1010,"date":"2024-01-13T20:23:24","date_gmt":"2024-01-13T20:23:24","guid":{"rendered":"http:\/\/faysom.com\/?page_id=1010"},"modified":"2025-07-16T17:43:35","modified_gmt":"2025-07-16T17:43:35","slug":"faq","status":"publish","type":"page","link":"http:\/\/faysom.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><strong style=\"font-size: 1.5rem;\"><span style=\"font-size: 1rem;\">Frequently Asked Questions (FAQ)<\/span><\/strong><\/p>\n<p>Registration<\/p>\n<p><!-- Questions Section --><\/p>\n<ol>\n<li><strong><a href=\"#question1\"><span style=\"font-size: 14pt;\">How do I start the registration process?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question2\"><span style=\"font-size: 14pt;\">When do I pay the registration fee?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question15\"><span style=\"font-size: 14pt;\">I&#8217;m already a student. How do I enroll for next semester?<\/span><\/a><\/strong><\/li>\n<\/ol>\n<h2>Tuition and Fees<\/h2>\n<ol start=\"4\">\n<li><strong><a href=\"#question3\"><span style=\"font-size: 14pt;\">Where can I find information about tuition costs?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question5\"><span style=\"font-size: 14pt;\">What is the duration and cost of each lesson?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question6\"><span style=\"font-size: 14pt;\">What is the semester financial commitment requirement?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question7\"><span style=\"font-size: 14pt;\">Are monthly payments available?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question10\"><span style=\"font-size: 14pt;\">When and how do I make my payment?<\/span><\/a><\/strong><\/li>\n<\/ol>\n<h2>Lessons<\/h2>\n<ol start=\"9\">\n<li><strong><a href=\"#question4\"><span style=\"font-size: 14pt;\">Are there any age requirements to take instrument or voice lessons?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question9\"><span style=\"font-size: 14pt;\">How do I book my weekly lesson time?<\/span><\/a><\/strong><\/li>\n<\/ol>\n<h2>General Information<\/h2>\n<ol start=\"11\">\n<li><strong><a href=\"#question8\"><span style=\"font-size: 14pt;\">How can I get information about the instructors?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question11\"><span style=\"font-size: 14pt;\">What are FaySOM&#8217;s operating hours?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question12\"><span style=\"font-size: 14pt;\">Where can I find the Student Policies?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question13\"><span style=\"font-size: 14pt;\">Is there a calendar for the current semester?<\/span><\/a><\/strong><\/li>\n<li><strong><a href=\"#question14\"><span style=\"font-size: 14pt;\">How can I ask further questions?<\/span><\/a><\/strong><\/li>\n<\/ol>\n<p><!-- Answers Section --><\/p>\n<h2 id=\"question1\">1. How do I start the registration process?<\/h2>\n<p>To begin the registration process, please fill out the pre-registration form <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdQKgPhKJO8dPiN0AFF-Jq4-CxiutXrlCbw7kySoqvleNiFUg\/viewform\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question2\">2. When do I pay the registration fee?<\/h2>\n<p>The registration fee is paid later in the process, once we agree on a schedule that works for you.<\/p>\n<p>The registration fee is $35.00 per student.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question15\">3. I&#8217;m already a student. How do I enroll for next semester?<\/h2>\n<p>If you plan to return as a student next semester, please secure your spot in our studios by completing the Returning Student Registration form linked below and paying your Returning Student Registration fee.<\/p>\n<ul>\n<li>Returning Form can be found <a href=\"https:\/\/docs.google.com\/forms\/d\/1eceN2QJhML1ME0xkd0xZfvwa3zc-U3aeGie800TO4zU\/edit\" target=\"_blank\" rel=\"noopener\">here<\/a><\/li>\n<li><strong>Returning Student Registration Fee:<\/strong> $20.00 per student; Families with more than 3 students enrolled ($60.00 total)<\/li>\n<li><strong>Payment Options:<\/strong>\n<ul>\n<li><a href=\"https:\/\/paypal.me\/FaySOM?country.x=US&amp;locale.x=en_US\" target=\"_blank\" rel=\"noopener\">PayPal<\/a><\/li>\n<li>Venmo: @faysom<\/li>\n<li>Zelle: <a href=\"mailto:faysomania@gmail.com\" target=\"_blank\" rel=\"noopener\">faysomania@gmail.com<\/a><\/li>\n<li>Stripe<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question3\">4. Where can I find information about tuition costs?<\/h2>\n<p>Information about tuition costs can be found <a href=\"http:\/\/faysom.com\/index.php\/tuition\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question5\">5. What is the duration and cost of each lesson?<\/h2>\n<p>Each lesson is priced at $33 and has a duration of 30 minutes. Most students opt for one lesson per week, but there are also 1-hour lessons available ($66.00 each). Additionally, students have the flexibility to take more than one lesson per week if they prefer. For beginners, we recommend starting with 30-minute lessons once a week.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question6\">6. What is the semester financial commitment requirement?<\/h2>\n<p>We require a financial commitment for the entire semester, which is 18 weeks for the Spring or Fall semester, or as many weeks as remaining from the moment you enrolled.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question7\">7. Are monthly payments available?<\/h2>\n<p>Yes, but keep in mind that although monthly payments are available, your registration is effective for a full semester. If it becomes necessary to withdraw from instruction for any reason, the student must provide written notice of termination to the Director of the School. <strong>Refunds will only be issued during the first 7 days of enrollment.<\/strong> No refunds will be issued to any student who withdraws after the second week of lessons. This also applies to military families that have to undergo a permanent change of station (PCS) before the end of the semester.<\/p>\n<p>Important: If monthly payment arrangements were made, the student is still responsible for the remaining balance of the entire semester after withdrawing.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question10\">8. When and how do I make my payment?<\/h2>\n<p>An invoice will be sent to you by email only once your enrollment and schedule are confirmed. Online payment can be made thereafter.<\/p>\n<p>For monthly payments, we&#8217;ll send you a <b>payment request<\/b> to set up the <b>automatic monthly drafts<\/b>. Once you approve this request, your payments will be handled automatically.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question4\">9. Are there any age requirements to take instrument or voice lessons?<\/h2>\n<p>Yes, you can find this information <a href=\"http:\/\/faysom.com\/index.php\/lessons\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question9\">10. How do I book my weekly lesson time?<\/h2>\n<p>Upon completing the pre-registration form, we&#8217;ll contact you by email or text a few weeks before the semester starts (or within 24 hours if you contact us later) to set up your weekly schedule. You&#8217;ll receive an email with our availability<\/p>\n<p>and instructions to choose a time slot for your weekly lesson. Please note that the chosen time slot will remain the same throughout the entire semester.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question8\">11. How can I get information about the instructors?<\/h2>\n<p>You can find information about our wonderful instructors <a href=\"http:\/\/faysom.com\/index.php\/instructors\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question11\">12. What are FaySOM&#8217;s operating hours?<\/h2>\n<p>FaySOM operates Monday through Friday from 2:00 pm to 7:30 pm and Saturdays from 8:00 am to 3:00 pm.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question12\">13. Where can I find the Student Policies?<\/h2>\n<p>Check our Student Policies <a href=\"http:\/\/faysom.com\/index.php\/student-policies\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question13\">14. Is there a calendar for the current semester?<\/h2>\n<p>Check our Calendar <a href=\"http:\/\/faysom.com\/index.php\/fall-2021-calendar\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n<h2 id=\"question14\">15. How can I ask further questions?<\/h2>\n<p>If you have any other questions, you can contact Dr. Carlos Castilla by email at faysomania@gmail.com or by text at 910-315-0014.<\/p>\n<p><a href=\"#top\">Go back to questions<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ) Registration How do I start the registration process? When do I pay the registration fee? I&#8217;m already a student. How do I enroll for next semester? Tuition and Fees Where can I find information about tuition costs? What is the duration and cost of each lesson? What is the semester financial &hellip; <\/p>\n<p class=\"link-more\"><a href=\"http:\/\/faysom.com\/index.php\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FAQ&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/pages\/1010"}],"collection":[{"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/comments?post=1010"}],"version-history":[{"count":36,"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/pages\/1010\/revisions"}],"predecessor-version":[{"id":1247,"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/pages\/1010\/revisions\/1247"}],"wp:attachment":[{"href":"http:\/\/faysom.com\/index.php\/wp-json\/wp\/v2\/media?parent=1010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}